buyer faqs

An international buyer is defined as a buyer who is based overseas and purchasing New Zealand product. A New Zealand buyer is defined as a buyer who is based in New Zealand and purchasing New Zealand product. Buyers are required to attend the full TRENZ programme and registrations cannot be shared between delegates at the event.

Review the international and New Zealand buyer criteria here.

International buyer invitations are not transferable. If someone else from your company wants to attend instead of you, please contact the TRENZ team before registering. All buyer change-outs after registration are subject to approval and may attract an administration fee.  

Bank number: 03-0502-0621720-00
Bank: Westpac
Account name: Tourism Industry New Zealand Trust
Swift code: WPACNZ2W

Our buyer package includes four nights’ accommodation at an Official TRENZ Accommodation Partner or Provider. Accommodation will be allocated by the TRENZ team and details will be provided in March 2026.  

  • Check-in date is Monday 18 May 2026 
  • Check-out date is Friday 22 May 2026 

See the buyer packages here

Accommodation booking confirmation will be available in your TRENZ event portal in mid-late March 2026.  

Buyers who wish to book accommodation nights in addition to the four nights included in the TRENZ delegate package are required to book and pay on a direct basis with the property. Buyers will be informed of their allocated accommodation in March. 

Travel to New Zealand is not included in the TRENZ buyer package. Air New Zealand, Premier Sponsor of TRENZ provides international economy flights to New Zealand for selected buyers. Buyers will be notified within their TRENZ invitations if they are eligible to receive sponsored flights.  

Yes! Pre and post-TRENZ regional famils are organised by Regional Tourism Organisations (RTOs). We encourage you to extend your stay in Aotearoa to see and experience the incredible tourism opportunities available here first hand. 

Visit the famils page on the TRENZ website to see the options.